Read all about our latest news and best practice ideas for community engagement,
stakeholder engagement & management and online engagement software.
The ongoing pandemic has brought about many changes and one of the most significant of all the changes is working from home. Companies all over the world, be it the UK, the US, Japan or South Korea, have resorted for a mandatory work-from-home policies. Google,
Every March is a cause for celebration amongst the Engagement Hub team. As we reach another milestone – it’s a great opportunity to look back at how far we’ve come. When it all started Long before the launch of our innovative engagement software 5 years
Stakeholder engagement managers have a responsibility of maintaining and promoting good working relationship with and between all stakeholders but in truth it’s much more than that. Successful stakeholder management is the ability to efficiently multitask a diverse range of functions: Understanding the project at hand
Community engagement is a vital part of both public and private-sector decision making. With this rise in organisations undertaking community engagement, it’s important to consider the whole picture of what community engagement means before jumping straight into delivery. What is community engagement? The definition of
Everyone talks about the importance of stakeholder engagement but very few talk about best practice approaches to planning, execution and reporting. Traditional communications is one dimensional whereas stakeholder engagement is two-dimensional in that you are actively seeking feedback from stakeholders and not just convey your
In relation to commercial businesses, customer satisfaction is key to sustaining and growing a business. Building good customer relationships is key to ensuring you reach the full potential of your product or service. To achieve this, customer communication plays a key role. Applying stakeholder engagement
Often the terms Community Engagement, Civic Participation and Public Engagement are used interchangeably. Arguably these are very similar and there is much overlap, however, they are not exactly the same. Public Engagement or Participation Public participation is the broadest term and defines any way in
In response to the COVID-19 pandemic, according to Gartner’s HR survey March 2020, 88% of the global organisations encouraged or required employees to work from home and you may be reading this article from you home office space. However, when the pandemic gave rise to
Writing a community engagement strategy doesn’t have to be overwhelming. We break down the basic structure you need to get started. Knowing your purpose when writing a community engagement strategy Your community engagement strategy sets out your approach to community engagement. This central document may
At work and home, we continue to adapt to the new normal of the ongoing COVID-19 pandemic including suddenly working from home. For many people, this has been a significant shift and we keep hearing from clients how they are missing the incidental / water
There are many types of community engagement to choose from depending on the level of engagement you’re seeking. It’s crucial to firstly understand whether you are ‘informing only’ or are looking to collaborate with your community or empower them to be part of the decision
For digital leaders, undertaking online stakeholder engagement and management calls for different strategies and tactics to conventional face-to-face engagement. With COVID-19 resulting in restrictions on traditional engagement methods, organisations across the globe have embraced online engagement software to effectively engage and collaborate with stakeholders. This
Measuring the success of a community engagement process is diverse as it is dependent on a range of factors. In planning your community engagement process it is imperative to undertake a comprehensive business case review aligned to your identified stakeholder groups. With an emergence of
What should be in your community engagement toolbox? LAST UPDATED: October 19, 2020 There are so many sites and tools out there – it can seem overwhelming! It can be hard to choose the best ones to help with your engagement planning, activities and evaluation.
Agreeing on how you are going to measure your community engagement activities and results is of primary importance before commencing any activities. There are lots of articles out there about how to measure your online community through looking at metrics such as followers, growth and
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