Community engagement is more vital than ever before.
The COVID-19 pandemic has forced us into isolation, going against our very nature as we are social beings. We crave interaction with others, whether a simple smile at a passer-by or deep conversations with friends and family.
It has also had a profound effect on communication and engagement in relation to the workforce. Companies are searching for a solution that eliminates inefficient and complicated ways of engaging with their remote workers, and other stakeholders who are also working from home and limiting unnecessary contact.
Why communication is so important in these times
It’s hard to predict the long-term effects and impact of this isolation, especially as there is no end in sight, but the toll that it’s taking on the community is already extremely noticeable.
The updates and feedback on social media so far have indicated this, and we still have no real idea of the impact this isolation is having on community groups who were already isolated. The elderly and people with disabilities were already facing difficulty getting out of the house before the pandemic began.
As a community, it’s so incredibly important that we maintain open lines of communication and engagement, as the real impact of not preserving connections is not yet known.
While phone calls and video conferences are fantastic ways of being able to see people while still maintaining mandated self-distancing and isolation practices, they are not means of communication that completely suit the varied needs of businesses.
How Engagement Hub helps you effectively engage and communicate with stakeholders in the community
The problem with phone calls and video conferencing, however, is that it can be difficult to retain all the information that has been communicated. What companies need now is a communication and engagement tool that allows you to record summaries of the verbal information discussed, for stakeholders to be able to refer back to whenever necessary.
When faced with such unprecedented times as these, businesses must adapt their communication strategies to include a range of communication and engagement channels. These channels must also be easily accessible by the various numbers of stakeholders your company has.
Engagement Hub is the powerful, easy to use and all in one engagement and communication platform that solves all these issues. Accessibility is a big part of the design of our software, ensuring every type of user can easily navigate it. We developed this platform in conjunction with stakeholder engagement management specialists, to help you drive participation, encourage interaction and engagement, and provide a simple communication method for your stakeholders.
Don’t let your community engagement suffer in this critical time – get Engagement Hub now
Communication has changed during the time of COVID-19, and driving engagement and facilitating effective communication is a challenge – unless you have Engagement Hub on your side.