Latest Features

Engagement Hub regularly deploy new features, updates and improvements. Here we share with you about our latest features. 

We are continually working with our software developers and clients to develop new features and improved functionality and design. Each month, we release new and improved features.


Here are some of the latest major deployments. For our full Changelog History please click here.  To find out about upcoming releases, please contact us.

New Reporting

The Engagement Hub team is currently working on exciting new reporting dashboards, bringing together the 600+ reports pre-built into the system into customisable and downloadable dashboards. As part of this, we recently launched new reports for text analysis comparison and segment comparison.

AZURE SSO Integration

With many organisations utilising Azure AD for identity management, Engagement Hub has built a custom integration allowing clients to sign into their Engagement Hub platforms using their Azure credentials. Contact us for full details

Outlook Integration

In February 2024, we launched a Microsoft Outlook integration allowing clients to BCC emails directly into stakeholder profiles in the SRM. This brings together all offline, online and team engagement into one place for effective and efficient reporting.

API Launched

Now you can add a project feed to an external website through our API. Embed your projects on your website and showcase your consultations live.

Project cloning

In September 2023, we deployed enhanced cloning tools so now clients can fully clone a project (including all participation and information tools, design and custom project settings). This is a huge time saver for many clients and is part of our drive for increased productivity through software features.

Extensive Mapping Upgrades

In August 2023, we launched extensive new deployments to our two mapping tools providing new advanced functionality and improved design features. This included 6 new base map layers, GEOJson layers and even the ability to add short surveys directly onto the map.

Engagement Hub now has 38 tools available for each consultation – more than any other software on the market and we are continually developing new and innovative tools and flexibility.

New Tabbed Widget Tool

In May 2023, we launched a new tabbed content tool which allows you to display 5 tabs horizontally. Here you can see the City of Parramatta using this as an additional language translation tool but it's also great for displaying related information like 'Step 1, Step 2' or 'Stage 1, Stage 2' etc.

Tabbed Widget Tool - City of Parramatta

six new visual information tools

Our largest-ever release! In April 2023, we released 6 new highly visual information tools - Section Banner, Fact Boxes, Flip boxes & Image sliders (available in the main body and as sidebar widgets). Click here to view these in action on our demo site.

New related projects tool

Our latest tool was released in December 2022 following in-depth discussions with multiple clients. The Related Project Tool is designed to display sub or related projects with options to include rich content, hyperlinked buttons and/or all display-related projects as a grid. Though designed to promote sub/child projects of the master/parent project, the tool can be used for structuring any informative content.

new ideas wall design

Our two Ideas Wall tools just got even better with the release of new design options. Select from three different designs and utilise the unrivalled customisation and moderation options to create an Ideas Wall that works for you and your project.

New design options for Ideas Wall Tools

new design features

We are continually adding new design features - including this month launching a new look for projects including drop shadows, rounded corners and new display options. This is in addition to our transformed administration area, new home page design options and even more flexible site branding options.

New Video Banners

Bring your project to life with a visual and engaging banner - select from either a slideshow of images or a video banner. Take advantage of our new stock video library created specifically for clients to use in video banners. Click here to see the playlist and examples of video banners.

Language Translator

On each project, you can now enable the existing language translator tool to be place in project page's sidebar to help users easily navigate to their chosen language. The option to have in the header still remains. Engagement Hub supports translation into over 100 languages with just one click.

New Interactive Media Tool

Our latest tool to be released is the new interactive media tool. Pin interactive elements to any media and collect comments and votes on each item. Select from a range of 66 pulsating icons which users to click on to pop up more information.

New Reporting Tool

Create visual phrase clouds that display the dominant themes and wording in your feedback. Built from text analysis of your consultation feedback, this great tool allows you to download both a visual pdf of the phrase cloud and the text analysis as a CSV file. Find out more and see an example here.

Workflow Tasks

Assign your team members tasks such as reviewing an unpublished project, updating a tool or responding to a stakeholder submission. Each task is logged in the SRM under tasks as well as under individual stakeholders. All admins can update the status and auto emails and reminders are sent out amongst your team. Delegate responsibility across your organisation and know everything is logged in your system.

Project Admin PErmissions

Our recent update now allows greater flexibility in the permissions given to project administrators. This means site administrators can tailor exactly what project administrators can access and edit. Working closely with our clients, we will continue to fine-tune this area to allow maximum flexibility.

advanced mapping tool

Clients already love our Interactive Mapping widget but wanted more flexibility to use different mapping software and to create bounded areas/restrictions on where users could comment on. Our new advanced mapping tool features Google, MapBox and OSM mapping as well as a drawing tool to allow you to outline the area on the map you wish to consult on and block comments on any area outside this. Just like the Interactive Mapping Tool, users can then pin comments via categories and like and comment on other users’ feedback.

budget simulator tool

The new budget simulator allowing your audience to visually interact with how they want to spend the budget, providing you with great information to take forward into decision making. Check out this video from the City of Prospect showcasing how they successfully used the budget tool on their project. (Click here)

home page display options

Our new home page display options give you the choice of how you want to display your projects and if you want to feature one particular project. With various themes to choose from, you can vary the look of your homepage, highlight certain projects and keep engaging your repeat visitors.


Engagement Hub is trusted by governments, corporations and not-for-profit organisations globally to deliver outstanding online engagement software and exemplary service.