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features online engagement tools

What features to look for in an online engagement tool?

With advancing technology Online Engagement Tools are now at the heart of any engagement strategy and here we talk about some of the top features to look for in your online engagement tool.

Engagement Hub is a dedicated online platform with over 23 unique tools to drive effective participation, conversation and collaboration. Some common difficulties generally faced by citizens in participating in a consultative process can be time constraints, lack of accessibility and lack of information.

This online engagement tool enables you to share information, promote your consultation, gather feedback, facilitate meaningful discussions and generate ideas plus with extensive tools behind the scenes to help you collate, manage and report on your consultation.

Using online engagement tools has now become a necessity to increase awareness and deliver collaborative decision making.

Let’s find out about the wide range of features to look for in online engagement tools.

Top Features – Online Engagement Tools 

Latest News/Blogs

This tool is designed to keep your stakeholders and community members updated with new opportunities and consultative outcomes. It is widely used to inform stakeholders about project updates, media releases, opportunities and consultation outcomes, etc

Document Library

This consists of support information, relevant plans, documents, spreadsheets and presentations in a simple categorised filing system. Stakeholders can access this tool whenever they need any information related to the project.


This tool enables unlimited surveys and feedback forms with a range of question types including a WYSIWYG. It allows stakeholders to save draft surveys prior to submission.

Quick Polls

With the help of this tool, stakeholders can undertake text, image, video, or audio polls. Polls will make it easy for the community to assist you in prioritising options.

Community Chat            

Opens up conversations, you can discuss, debate and dialogue with Engagement Hub Forums.

Interactive Mapping, Images & PDFs

Enable the community to pin feedbacks/ideas and respond to comments on the interactive map, image or pdf. Other community members can like, dislike and respond. Read more about this here.

Ideas and Extended Ideas Wall

It allows stakeholders to pitch ideas and share their stories with community members voting up/down or replying.


This tool gives the complete background and history of the project or program you are engaging on, so you can make better decisions.

Those are some of the many features in online engagement tools but you also need to consider all the tools you need in the backend for collating, managing and reporting on your data. Only Engagement Hub’s software contains a complete stakeholder relationship management system so you can confidently review, manage and communicate with your stakeholder all in one secure place.

Engagement Hub – packed with features and the leading online engagement tool

In total there are over 23 informative and participative tools in Engagement Hub with more tools and features being developed and launched all the time.

Contact us for a detailed proposal, book a demo to organize an online screen share and discussion of your objectives, or to explore the features in detail on our Engagement Hub demonstration site.

Read more about how simple it is to manage, the benefits, reporting, security and more.

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