SUPPORT AND ADVICE

So much more than just software, you benefit from our decades of stakeholder and community engagement experience.

SUPPORT AND ADVICE
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Accessing Support

Engagement Hub is incredibly intuitive and has been developed to be as user friendly as possible.

However, if you need help, we are here. Your success is our priority so we offer great support and there are many ways to access what you need:

  • SPECIALIST HELP

    Contact the Stakeholder Engagement Specialist assigned to you during business hours (Sydney Tme)
  • HELP DESK

    Submit a ticket to our HelpDesk, engagementhub.ticksy.com
    24 hours 7 days a week
  • ONLINE SUPPORT

    Request free online training at support@mybusinessapp.com.au Free training sessions are limited per client.
  • INSTRUCTIONAL VIDEOS

    View our suite of instructional videos one the Engagement Hub Community site.
  • USER MANUAL

    Your User Manual provides a great quick reference guide to the functions and widgets within Engagement Hub.
  • FREE REFRESHERS

    Engagement Hub subscriber are welcome attend a free refresher training session twice a year in an Australian capital city.
  • INHOUSE TRAINING

    Request in-house training for your organisation. The Engagement Hub training is very cost effective.
  • RESOURCE LIBRARY

    The EH Community site offers subscribers a wealth of images, templates, banners and so much more