Better Engagement, Greater Insights
Engagement Hub’s multi award-winning software allows you to build your own beautifully branded engagement website, engage publicly or privately, communicate, manage offline and online stakeholder engagement and download reports – all in one secure place!
Inform | collaborate | manage
Dedicated Engagement Platforms
Secure & Accessible
Engagement Hub applies the latest in cybersecurity technologies and is fully legislation and accessibility compliant.
We are an Australian company with our secure ISO-accredited data centre located in Sydney. Our 99.9% uptime is backed by end-to-end encryption, daily backups and data storage on a RAID 10 array.
There's a reason clients are migrating to us
Expertly designed by stakeholder engagement strategists to enable organisations to collaborate on decision making and manage stakeholders all in one place. Create your own branded digital engagement platform where you can use our 38 consultation tools and our simple, flexible builder to inform, engage and gather feedback. Take advantage of our unique SRM & Reporting to finally see your entire engagement in one place.
5
million+
Engagements
5*
reviews
Satisfied customers
clients
Trusted by Government, Corporates and Not-for-Profits to deliver 5 million engagements and counting...
Based in Australia and New Zealand, with our ISO-accredited data centre located in Sydney, our clients benefit not only from our world-class software, but also our extensive expertise in community and stakeholder engagement.
How it works
Getting started with Engagement Hub is simple. Your new engagement platform can be up and running in as little as a few days.
Award-Winning Software
frequently asked questions
Software Overview
Everything is included in your licence. There’s no add-ons or hidden fees so you can maximise your engagement – simple!
Over 200 tools to customise
Engagement Hub is packed with features and ways to customise your projects and platform. Everything is included in your licence so you’re not limited on how many tools or features you use – it’s yours to grow into and is flexible enough to grow with you too. Find out more about our project, design, stakeholder, team and site management tools here.
Stakeholder Management
Engagement Hub is the only engagement platform with a built-in, comprehensive Stakeholder Relationship Management system (SRM). Manage, communicate with and report on your stakeholders in one secure platform. Bringing together offline and online engagement in an industry first – you get the whole engagement picture and can drill down into individuals, segments or whole platform data. More details here.
Pricing
Choose from 3 licence options – Starter, Standard Enterprise and Premium Enterprise depending on how many projects, stakeholders or admins you require. All licences come with all tools as standard, including a comprehensive stakeholder management system (SRM) and our Core support package. Find out full details of our plans here.
Implementation
Getting started with Engagement Hub is simple! Firstly we meet to understand your requirements, then we build your branded platform, provide training and meet again to review the site pre-launch. At this stage, we can also assist you with migrating projects or data, importing databases, setting up projects or building a bespoke registration form. Contact us to build your implementation or migration package. More details.
Support
All licences come with our Core Support as standard.
Our clients say our support is ‘second-to-none’. Each client is assigned a dedicated engagement specialist to guide you through implementation, training and issues or queries. Our Online Resource Centre hosts hundreds of help articles you can search 24/7 and our technical helpdesk is available during business hours. You will feel fully supported in your platform and benefit from ongoing deployments and development, including inputting what features you would like to see in the software. More details here.
Security
Engagement Hub applies the latest in cybersecurity technologies and is fully legislation and accessibility compliant. We are an Australian company with our secure dedicated ISO 27001:2022 and CSA STAR Level 2 certified data centre located in Sydney. Our 99.9% uptime is backed by end-to-end encryption, daily back-ups and data storage on a RAID 10 array. Request a copy of our Security and Compliance Statement or read more details here.
Development
Engagement Hub leads the way in continual and regular development of the software. Each month we release updates, new features and tools (View our changelog for details. We listen carefully to client suggestions and feedback and our development roadmap is 90% built on client input.
resources
We're passionate about community and stakeholder engagement
Our Online Resource Centre has hundreds of articles, quick guides and videos to support clients in using the software. View our ‘Ultimate Guides’ to Community Engagement, Stakeholder Engagement and Online Engagement Software’ here.
What's new
Find out about the latest deployments and client stories
View our changelog for full details of all the latest monthly developments.
