Surveys are the most popular engagement tool. Crafting a good survey is about knowing your audience and understanding exactly what data you need to capture. Asking too much risks a low completion rate!
But how do you know?
Engagement Hub not only captures data on incomplete surveys, it allows users to save the survey to draft and administrators to then view lists of incomplete surveys and email users directly prompting them to complete their survey.
This simple system allows you to see if your survey needs adapting, shortening or just enables you to follow up potential lost engagement.
Some of our popular survey features:
- 13 question types
- Logic
- Clone/duplicate surveys within and across projects
- Surveys generate their own unique URL
- Date/time scheduling
- Optional to enable ‘Take Survey Anonymously’ (IP address record)
- Optional to enforce registration
- Downloadable blank surveys for offline engagement activities
- Registered users may save their surveys and forms to draft
- Registered users can download their draft and submitted surveys via their unique user dashboard
- Users may take survey more than once
- The text analysis tool enables dynamic conversion of open feedback into quantitative data identifying key themes and sentiment for fast analysis and reporting
The critical feature is that each survey is logged against the individual stakeholder profile, can be analysed by segments and is all recorded in the SRM. This rich profiling enables ongoing targeted engagement and a deeper understanding and analysis of the data received.
