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View our ‘Ultimate Guides’ to Community Engagement, Stakeholder Engagement and Online Engagement Software.
When people can respond directly to a place they know, feedback becomes more specific, more meaningful, and often more useful for decision-making. That is why interactive mapping tools have become such a valuable part of modern digital engagement. Rather than asking communities to describe locations in words, interactive mapping allows participants to…
Launching an engagement project successfully depends on planning, monitoring and timing.
After working with councils and a range of public sector partners across Australia, one thing is clear. Community engagement in 2026 looks very different to what it did a few years ago. Communities are better informed and more confident in sharing their views, with a strong awareness of when engagement is genuine versus a…
Community consultation in Australia has a trust problem. According to the 2025 Edelman Trust Barometer, Australia’s overall institutional trust index sits at just 49 out of 100, technically in distrust territory. 62% of Australians believe government and business serve narrow interests rather than the public good, and 64% worry that government…
Digital tools have transformed the way organisations connect with people, making participation more inclusive and efficient. Platforms like Engagement Hub enable you to communicate clearly, gather insights effortlessly, and keep stakeholders informed throughout the project or consultation lifecycle. By using solutions such as stakeholder management tools and focusing on stronger…
Every effective stakeholder engagement project follows a clear and organised process. Engagement Hub provides the tools to manage each stage smoothly, ensuring communication stays transparent and participation remains meaningful. Below is a simplified look at how the lifecycle typically unfolds: 1. Define the Purpose and Goals[Text Wrapping Break]The first step is to understand why the engagement…
When people can respond directly to a place they know, feedback becomes more specific, more meaningful, and often more useful for decision-making. That is why interactive mapping tools have become such a valuable part of modern digital engagement. Rather than asking communities to describe locations in words, interactive mapping allows participants to…
Selecting an online engagement tool seems simple enough until you are six months in, participation is lower than expected, your team is drowning in workarounds, and stakeholder data is living in three different places at once. Many organisations get it end up here because they ask the wrong questions before committing Five tips to make a sound decision in platform selection …
In today’s climate of global uncertainty, cyber threats and rising geopolitical risk, where your data lives — and who controls it — matters more than ever. For organisations across Australia and New Zealand, particularly in government, infrastructure, utilities and community services, digital engagement platforms are no longer just communication tools.…
View client engagement platforms and be inspired by their projects, innovative use of our tools and how they design their sites
When people can respond directly to a place they know, feedback becomes more specific, more meaningful, and often more useful for decision-making. That is why interactive mapping tools have become such a valuable part of modern digital engagement. Rather than asking communities…
Following the devastating bushfires, the South Australian Government undertook a comprehensive engagement process to understand the needs of both the local community and tourism industry in how the infrastructure be reimagined and rebuilt. Their aim was to ‘build back better’…
An innovative project in the Perth Hills is empowering the Mundaring community to be involved in the early stages of the Shire’s Heritage Framework Review and additionally delivering time and cost savings. Angus Money, Manager of Planning and Environment at the Shire…
Central West Local Land Services in NSW has found their online engagement hub a fun and convenient way to engage with their community and gain valuable feedback. Community Engagement Officer Brooke Kirkman said that “Based on a strong need to…
Lockyer Valley Regional Council has used online engagement across the full range of Council services to increase the visibility and availability of consultation with their community. View the Lockyer Valley Engagement Hub Platform. Neil Williamson from Lockyer Valley Regional Council…
“Gladstone Mindcare promotes improved mental health and wellbeing by empowering our community through education, information and connectivity. We needed a website and platform that could support us in all 3 of those key work areas and Engagement Hub’s broad range…
The City of Prospect has utilised the Engagement Hub platform to conduct community engagement and consultation initiatives over the past five years. Notably, we have used the platform to manage the consultation component for a major project, the redevelopment of…
The National Heavy Vehicle Regulator (NHVR) is Australia’s national regulator for all heavy vehicles. In 2019, the Australian Government provided the NHVR with more than $8 million in funding to assist local government road managers across Australia to undertake heavy…
Shire of Mundaring is a local government located in the hills east of Perth in Western Australia. With a population dispersed across a large land area, the team were keen to investigate new ways to engage with their community. After…
The University of Queensland chose Engagement Hub as their software provider to conduct the Radiant Study – a study about weight stigma in maternity care. The team selected Engagement Hub due to the secure and safe space they could…
