About Us

We are passionate engagement professionals here to support you every step of the way and add value to your engagement projects and processes

Our story

In 2013, our Founder, a stakeholder engagement strategist with 25 years private and public sector experience, was frustrated with the limited software options on the market and the administration burden of requiring 3-4 different software solutions to drive effective online engagement. With our software engineers and much determination and user testing, Engagement Hub was launched in March 2016 and has fast become an industry leader in online engagement software. 


Engagement Hub is the only engagement software to include a built-in SRM system & advanced reporting functionality and we pride ourselves on our excellent client relationships and regular deployments of new features.


Year Launched
Online Consultations Undertaken
Inspiring Ideas

Our Team

With more than 100 collective years of government and private sector experience, our software clients receive immense value-added, expert-led advice from our consultancy team.

Our team of stakeholder engagement strategists, communication experts and software engineers collaborate with our clients to design and deploy more functions and features to ensure Engagement Hub continues to lead the way in digital stakeholder engagement.

Our clients not only benefit from world-class stakeholder engagement software but from our team’s diverse experience across stakeholder engagement, communications, issues management, placemaking, economic development, community capacity building and software development.

We are proudly an Australian owned and operated company with our data centre hosted in Sydney.

Our Mission

Our mission is to work with both our software and consultancy clients to deliver:
  • Authentic and constructive engagement
  • Diverse flexible tools which lend themselves to different projects and stakeholder groups
  • A reduction in client administration burden and ease of reporting on consultation outcomes

  • Across our business units, we are privileged to partner with forward-thinking clients from diverse sectors who inspire our team to continually innovate and surpass their expectations.

    Our team is here to guide you through implementation, getting the best out of your software and helping you maximise your engagement through strategic advice.

Our awards & accreditations


2023 Global SaaS Award Finalist - Best SaaS Product for Stakeholder Engagement |
2023 Asia Pacific Stevie Award for Innovation in Technology Development |
2023 Australian Achiever Award for Excellence in Customer Service | 2019 Anthill Smart 100 Company |
2019 Global SaaS Awards Finalist in 3 categories


Australian Government - Approved Digital Supplier | State Government Accreditations - NSW, QLD, SA & WA,
Certified B Corporation

Business as A force for good

Engagment Hub is proud to be a certified B Corporation

Certified B Corporation - Areas included

Certified B Corporations are for-profit companies that use the power of business to build a more inclusive and sustainable economy.


To achieve certification, we were required to meet the highest standards of verified positive impact for our workers, customers, suppliers, communities and the environment.


As part of our commitment to continuous improvement, we will be working with BCorp to strengthen our annual social and environmental goals.


Play Video about Engagement Hub - Sustainability Initiatives Video
As a digital company, we help many of our clients to reduce the impact on the environment with the provision of online tools to engage and consult with stakeholders and community.

Internally also, our staff members work virtually across Australia from home offices and use video conferencing software almost exclusively to minimise travel.


  • Reduction in air travel by 90%
  • Transition to all staff working from home but maintaining a smaller Sydney based office for team training and meetings
  • Moving to a virtual training environment for client training has resulted in a reduction in business use of cars
  • Supporting renewable energy clients with valued added service at no additional cost


  Capture our impact data and ensure we reduce our climate impact to net zero via evolving mitigation and purchasing offset carbon offsets via Carbon Neutral Charitable Fund.   In December 2021, we commenced a donation program to the Foundation for National Parks & Wildlife planting a tree for each client for Christmas and ongoing for every new client that comes on board.