Our Online Resource Centre has hundreds of articles, quick guides and videos to support clients in using the software.
View our hundreds of expert articles on Community Engagement, Stakeholder Engagement, and Online Engagement Software by clicking on each image below.
View our ‘Ultimate Guides’ to Community Engagement, Stakeholder Engagement and Online Engagement Software.
After working with councils and a range of public sector partners across Australia, one thing is clear. Community engagement in 2026 looks very different to what it did a few years ago. Communities are better informed and more confident in sharing their views, with a strong awareness of when engagement is genuine versus a…
A Year-by-Year Look at Engagement Hub’s Growth and New Features In the world of digital engagement, standing still is never an option. Community expectations keep changing, technology keeps advancing, and organisations need engagement platforms that grow with them. This is exactly why continuous feature updates are at the heart of…
Obtaining community feedback is critical for organisations- it can lead to better decision-making, outcomes and reputation. Community feedback assists in identifying opportunities, issues and needs of a group of stakeholders. This feedback is imperative in delivering successful organizational outcomes and reputation, resulting in community satisfaction improvement and reducing financial, resource…
Digital tools have transformed the way organisations connect with people, making participation more inclusive and efficient. Platforms like Engagement Hub enable you to communicate clearly, gather insights effortlessly, and keep stakeholders informed throughout the project or consultation lifecycle. By using solutions such as stakeholder management tools and focusing on stronger…
Every effective stakeholder engagement project follows a clear and organised process. Engagement Hub provides the tools to manage each stage smoothly, ensuring communication stays transparent and participation remains meaningful. Below is a simplified look at how the lifecycle typically unfolds: 1. Define the Purpose and Goals[Text Wrapping Break]The first step is to understand why the engagement…
Across Australia, more organisations are recognising that strong relationships with stakeholders are key to long-term success. When people feel involved and informed, they are more likely to support the process, understand the final decisions and stay engaged through change. That is where effective stakeholder engagement makes all the difference. At…
In today’s climate of global uncertainty, cyber threats and rising geopolitical risk, where your data lives — and who controls it — matters more than ever. For organisations across Australia and New Zealand, particularly in government, infrastructure, utilities and community services, digital engagement platforms are no longer just communication tools.…
Consultation software gives organisations a structured, digital way to engage with communities and stakeholders — helping them gather feedback, manage relationships, demonstrate transparency and make better decisions. Whether you are running a public consultation, engaging internal staff, or working with complex stakeholder groups, a modern consultation platform supports engagement at scale. Engagement Hub is the…
At Engagement Hub, we’re committed to helping you get the most out of your platform — quickly and efficiently. Our Online Resource Centre is designed to give you instant access to everything you need to manage and customise your site. With hundreds of articles, videos and quick guides, it’s your…
View client engagement platforms and be inspired by their projects, innovative use of our tools and how they design their sites
“Gladstone Mindcare promotes improved mental health and wellbeing by empowering our community through education, information and connectivity. We needed a website and platform that could support us in all 3 of those key work areas and Engagement Hub’s broad range…
The City of Prospect has utilised the Engagement Hub platform to conduct community engagement and consultation initiatives over the past five years. Notably, we have used the platform to manage the consultation component for a major project, the redevelopment of…
The National Heavy Vehicle Regulator (NHVR) is Australia’s national regulator for all heavy vehicles. In 2019, the Australian Government provided the NHVR with more than $8 million in funding to assist local government road managers across Australia to undertake heavy…
Shire of Mundaring is a local government located in the hills east of Perth in Western Australia. With a population dispersed across a large land area, the team were keen to investigate new ways to engage with their community. After…
Following the devastating bushfires, the South Australian Government undertook a comprehensive engagement process to understand the needs of both the local community and tourism industry in how the infrastructure be reimagined and rebuilt. Their aim was to ‘build back better’…
An innovative project in the Perth Hills is empowering the Mundaring community to be involved in the early stages of the Shire’s Heritage Framework Review and additionally delivering time and cost savings. Angus Money, Manager of Planning and Environment at the Shire…
Central West Local Land Services in NSW has found their online engagement hub a fun and convenient way to engage with their community and gain valuable feedback. Community Engagement Officer Brooke Kirkman said that “Based on a strong need to…
Lockyer Valley Regional Council has used online engagement across the full range of Council services to increase the visibility and availability of consultation with their community. View the Lockyer Valley Engagement Hub Platform. Neil Williamson from Lockyer Valley Regional Council…
The University of Queensland chose Engagement Hub as their software provider to conduct the Radiant Study – a study about weight stigma in maternity care. The team selected Engagement Hub due to the secure and safe space they could…
Large, multi-party projects with vast stakeholder networks benefit greatly from the digitilisation of consultation and engagement. Ben Smith from NGH Consulting has spent his career working on large-scale infrastructure and regional development projects. He believes digital tools enable bigger conversations…
