Engagement Hub Features

The most flexible online engagement software – choose your license, implementation method and level of support and enjoy a huge range of customisable options as standard. No hidden fees. All contained in our secure encrypted environment. 

Engagement Hub is the only engagement platform that includes a built-in stakeholder relationship management tool as standard. No more zaps or expensive extensions – manage your complete engagement in one place. With extensive functionality you can import all offline activity, integrate Microsoft Outlook emails, see individual activity across the platform and communicate directly with all or selected segments of your stakeholders. Learn more here or see the full functionality in action when you book a virtual demonstration with us. 

Easy to use by any basic computer user, both the user and admin interfaces are simple, clean and clear. Easily build your projects, schedule launches, create segments and add custom pages – all from your uncomplicated dashboard. Find out more here. 

Seamlessly include all your offline, online and team engagement with our Microsoft Outlook integration.

Showcase your projects on your external website with our API. 

Engagement Hub is one of the only platforms to be fully owned and hosted in Australia. Our data centre is in Sydney and we back up daily to our servers there. 

Generate simple reports in one click and download to Word to edit. Clearly see activity on your platform overall, by project or by specific tool in the reporting dashboard and download audit-ready reports in an instant. Find out more and watch a quick video here. 

With a secure dedicated data centre in Sydney, daily back ups and end-to-end encryption all stored on RAID-10 array you can be confident your platform is completely secure and only you see your client data.

100% responsive, 100% accessible and complying with all data protection and privacy regulations – your platform functions perfectly for all users including over 100 languages built into the language translator. 

More details here.

With 13 interactive consultation tools, you can easily engage with your community and stakeholders and gain meaningful ideas and data. 

Find out about the full range of Participation Tools here.

With 25 information tools, you can simply and easily display all your project information in a variety of ways. From galleries to FAQs to document libraries, these widgets allow you to tell the project story and provide comprehensive information to help your audience engage. Each widget is customisable, change the layout and embed external code, this complete flexibility allows you to display your project your way and makes editing simple. 

Find out about the full range of Information Tools here.

With fully integrated communication features, you don’t need zaps or extensions to communicate with your audience. Your in-built SRM allows you to engage, communicate and review activity of each individual stakeholder, segment or all users. 

See who’s engaging most with you, send automatic notifications and e-newsletters – all within your Engagement Hub software. Find out more about the in-built communication tools. 

Engagement Hub includes automatic moderation and profanity filters in all participation widgets and you can tailor these by project or across the site.

Additionally, we can support you with independent third-party moderation services as part of our premium support package. 

Assign your team members tasks such as reviewing an unpublished project, updating a tool or responding to a stakeholder submission. Each task is logged in the SRM under tasks as well as under individual stakeholders. All admins can update the status and auto emails and reminders are sent out amongst your team. Delegate responsibility across your organisation and know everything is logged in your system.

Create your engagement platform with your corporate branding and unique URL.

Add brand colours, fonts and banners to build your site to showcase your brand. 

With our standard implementation service, we support you fully to establish your site branding, URL and assist with graphic design. 

We regularly assist our clients in transitioning over to Engagement Hub and can support you in implementing your new platform, transferring project and stakeholder data and launching seamlessly. 

Discover features that no other engagement software providers have such as complete customisation, integrated SRM and communication tools plus unrivalled expertise and support. 

We are engagement professionals who were frustrated by the lack of functionality and integrated software on the market and created Engagement Hub to meet that need. 

We understand the challenges of engaging, reporting and time pressures and are here to support you through rapid implementation and ongoing support each month with your dedicated engagement specialist.