New development every month

Latest Features

Our software never stands still. Check out our latest deployments.

client-led development

Major Deployments

We are continually working with our software developers and clients to develop new features and improved functionality and design. Each month, we release new and improved features.

We listen closely to our clients and much of our development is based on client suggestions. 

Here are some of the latest major deployments since launch. 

2013
2016
2016
2016
2017
2018
Since Launch
2019
2020
2021
2022
2023
2024
2025

Development Started

 

Frustrated as no 'all-in-one' engagement solution in the market. Developers started building Engagement Hub. 

Software Launched

 

Engagement Hub was launched onto the market on 31 March 2016 with roadshows hosted across Australia.

Clients come on board

 

Our first two clients were Ausgrid and the City of Prospect in May 2016 and they are still with us today!

New Features

 

Reporting dashboard goes live, 3 new widgets and the Followers/Following features launched. 

SRM Launched

 

SRM launched a long with two new widgets and five new features. 

Continual Development

 

Nine new features launched such as 'Map Display', Custom pages and more user/admin functionality.

Rapid market growth

 

We have experienced rapid growth internally and externally and welcomed clients across Australia from all sectors

Insights Dashboard

 

Launch of the highly-visual 'Insights Dashboard' bringing reporting data to life, as well as Integrated Project Reporting. 

New Widgets & Features

 

Budgeting and Advanced Mapping widgets launched along with features like pop up messages, 2FA and Topic Tag Cross Tabulation Reports.

Home Page Themes

 

New home page layout & design features launched as well as Project Search, HTML newsletters and 2 new widgets. 

Team Tools

 

Launch of Workflow Task Management system, more reports adn 4 new project widgets. 

API

 

Launch of API for displaying projects on external sites, project display options, GA4 integration and 7 new project widgets.

More integrations & features

 

Integrations with Microsoft Outlook and Azure AD announced, along with new Sentiment feature and in-depth reports. 

Ongoing development

 

We are commited to ongoing development and innovation each and every month and work closely with our clients on their suggestions. View our latest developments here. 

Latest Features

Since launch in 2016, we have been continually innovating and developing our software. Here we share our latest developments and deployments.

For our full Changelog History please click here.  To find out about upcoming releases, please contact us.

Comparing us to other platforms?

View comparisons online and request our detailed market comparison pdf

Full Development timeline

How our software has evolved

Our continual development is what sets Engagement Hub apart from our competitors. 

Each month we keep evolving the software. Find out below about each of the major deployments since launch or view our Changelog for the full details of all updates and new features. 

Engagement Hub is launched 31 March 2016

• New Widget: Who’s Listening Widget
• New Widget: Set Widget Name
• New Feature: Followers/Following
• New Widget: Other Information Widget
• Major Development: The Reporting Dashboard goes live

Number of minor developments / enhancements: 8

• Major Development: The Stakeholder Relationship Management Dashboard
• Major Development: Unique Vanity URL enabled (eg: yoursay.mydomain.com)
• New Feature: Automatic Approval of New User on Email Verification (optional)
• New Feature: Custom Email Templates for system generated emails
• New Feature: Portal Overview tab to provide additional information on the home page (optional)
• New Feature: Social Share Content feature
• New Widget: Extended Ideas Wall widget
• New Widget: Interactive Image/PDF

Number of minor developments / enhancements: 17

• New Feature: Ability to convert a registered user to a Project Admin
• New Feature: Ability to duplicate projects
• New Feature: Ability to invite Project Admins to a private project
• New Feature: Add Custom Pages to the Top Menu Bar
• New Feature: Home page – option to show a Map with Projects sortable by Location and/or Category on Home page
• New Feature: Invite Stakeholders to register on your platform via the SRM
• New Feature: invite your stakeholders to register on your portal via SRM/Newsletter
• New Feature: Settings / General Settings – Font Selector
• New Functionality: Incomplete Surveys

Number of minor developments / enhancements: 27

• Major Deployment Release: Insights Dashboard
• New Feature: Feature Description
• New Feature: Integrated Project Reports
• New Feature: News and Events Feed in Footer
• New Widgets: Extra Content Blocks

Number of minor developments / enhancements: 38

• New Feature: Follow Project Feature
• New Feature: Footer Logo/Image
• New Feature: Insights Reporting Topic Tag Cross -Tabulation Reports
• New Feature: Two Factor Authentication (2FA)
• New Feature: Welcome Text Pop Up
• New Widget: Advanced Mapping
• New Widget: Budget Stimulator Widget

Number of minor developments / enhancements: 78

• New Feature: Additional Home Page grid option
• New Feature: Home Page Background
• New Feature: Home page project status links
• New Feature: Open Consultations – option to display dropdown list in top level menu
• New Feature: Project Search – option to enable project search on homepage.
• New Feature: Project URL Slug – Option to set a unique project URL slug to shorten project slugs.
• New Feature: Generate project list pages
• New Feature: Project admins can download detailed stakeholder lists (registered users) for individual projects
• New Features: New front end visual options for project display, header, footer and welcome message
• New HTML newsletter template option added
• New Server: migration to AWS Managed Services
• New Widget: Sidebar Quick Polls
• New Widget: Sidebar Timeline

Number of minor developments / enhancements: 56

• New Feature: Insights Dashboard – Generate Phrase Cloud Reports
• New Feature: Workflow Task Management
• New Widget Tool: Interactive Media
• New Widget Tool: Language Translator Widget
• New Widget Tool: Related Projects Tool
• New Widget: Full-Width Content Block Tool

Number of minor developments / enhancements: 35

• New Feature – # Projects Displayed: option to set how many projects by status are displayed on page load on the home page.
• New Feature: the ability to add supporting rich content to your home page project sections e.g. Open for Consultation; Stay Informed; Closed Consultations, and of course, Private Consultations
• New Report: Site Activity Summary Report – high level activity downloadable report available in Insights Dashboard Reporting
• New Significant Feature: API – adding a project feed to an external website.
• New Widget Tool: Tabbed Content Tool
• New Widget Tools: Six new information/content tools
• New: Google Analytics 4 configuration

Number of minor developments / enhancements: 65

• Major New Feature – Sentiment Analysis
• New Feature – Microsoft Outlook Integration
• New Feature – Azure AD / Microsoft Entra ID Single-Sign-On (SSO) Integration
• New Report Insights Dashboard – Segment vs Segment: cross-tabulated stakeholder categories
• New Report Insights Dashboard – Tag vs Tag: cross-tabulated feedback tag categories

Number of minor developments / enhancements: 17

We are currently launching new reporting dashboards and a new look for the software. 

This year we have also undertaken major upgrades to our server and security updates. 

For more details of our monthly development in 2025, view our Changelog here. 

Download our brochure for full details