Man using accessibility features on a computer when looking at community engagement software

Why are accessibility features important in community engagement software?

What is accessibility?

Whether its community engagement software or a website, to be deemed accessible, it must be able to be used by all people, including those who are elderly, disabled, or have other conditions that affect their abilities. If anyone, no matter their level of ability, can use a website, then this is what the term ‘accessibility’ refers to.

Why is accessibility important for community engagement software?

Accessibility is very important when selecting community engagement software. Encompassing the whole community, ensures you reach out to cover a wide range of opinions, needs and requirements.  Engagement should not be biased by ability, age, location, time or circumstance. Not communicating with all the citizens you need to during a project, means any data you collect will not accurately reflect all those who have an interest in or will be affected by your plans. Whether it is unintentional or not, if a platform, website or application is not accessible to all people then it is discriminatory and must be resolved as quickly as possible. Excluding anyone from being able to use a product, site or service is a poor business practice, and also violates discrimination laws.

What accessibility features should you look for in community engagement software?

When you are searching for community engagement software, the platforms you consider should:

  • Enable text to be resized for the visually impaired
  • Have the option for all images/videos to include captions for the visually impaired
  • Provide an inbuilt reliable language translator to enable all people to view information and respond in their native language
  • Enable the organisation hosting the site to build the engagement website in their native language and present in their native language as well
  • Provide options to install text-to-speech technologies
  • Include a range of tools that different types of learners respond to. For example, the VARK model talks about four kinds: visual, auditory, reading/writing, and kinesthetic learners.

Engagement Hub’s fifteen informative tools cover the different ways people prefer to learn. For the visual learner, images and videos are more captivating and assist with the interpretation of a concept, making them better able to understand.

Some of the visual tools included in the Engagement Hub platform include video/image polls, video and image galleries, project banners and the Embed Anything tool to share information and insight with the community.

Effective, accessible community consultation and engagement software by Engagement Hub

Our platform has all of the above features, making it the ultimate accessible online citizen engagement tool. Local councils, architects, large and small companies all benefit from using our community engagement platform to host their site. Our system is also designed with accessibility in mind, for those who may be visually-impaired, hearing-impaired or otherwise disabled.

Engagement Hub’s Engagement Specialists will talk you through all of the features of our software, answer any of your questions and provide you with ongoing support once you have joined us and are ready to set up your own consultation and engagement site. Contact us now for more information.

Contact us for a detailed proposal, book a demo to organize an online screen share and discussion of your objectives, or to explore the features in detail on our Engagement Hub demonstration site.

Read more about how simple it is to manage, the benefits, reporting, security and more.

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