SOFTWARE FEATURES AND DIGITAL CONSULTATION TOOLS

Don’t mistake simplicity and affordability for a lack of sophistication or functionality!

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THE POWER OF A CENTRALISED, INTEGRATED AND SECURE SINGLE POINT OF TRUTH FOR ENGAGING, MANAGING AND REPORTING

GETTING STARTED WITH YOUR OWN ENGAGEMENT HUB

Simple to use web builder – if you can use MS Office, you will master Engagement Hub

  • Take a free test drive for 30 days
  • Fully customisable to your corporate and/or project branding
  • Utilise your own URL eg: engage.mydomain.com or Engagement Hub URL
  • Flexible options throughout the platform including multiple options for home page layout
  • Design your own stakeholder registration form with as little or as many questions as required
  • Unlimited website pages
  • Unlimited project administrators
  • And so much more...

INTUITIVE ONLINE CONSULTATION AND ENGAGEMENT SOFTWARE

effective participation, conversation and collaboration

A digital toolbox of twenty custom widget tools can be enabled or disabled to meet specific project needs. One centralised hub to promote your consultation, share information, gather feedback, facilitate meaningful discussions and generate ideas. Designed for both public and private consultations. For commenting widget tools, option to turn moderation on/off. Includes the ability to duplicate projects!For commenting widget tools, option to turn moderation on/off. Includes the ability to duplicate projects!

COMPLETE STAKEHOLDER RELATIONSHIP MANAGEMENT IS BUILT-IN

comprehensive stakeholder management system

The centralised management system allows you to manage and segment your stakeholders while also providing a full audit trail of your platform and project activity – both online and offline. It delivers individual stakeholder profiles and enables you to respond and inform your stakeholders through the built-in email and newsletter feature.

SIMPLE REPORTS AND ROBUST INSIGHT REPORTING

reports at the push of a button

Offering a quick project snapshot to assess how your consultation is progressing, this helps to swiftly identify both issues and trends. Quickly tag feedback to track issues and trends across your platform and by individual projects. Engagement Hub also delivers detailed platform and project reports to reduce your administration burden.

EXTENSIVE SUPPORT AND SERVICING

24/7 technical support and expert-led advice

Every Engagement Hub Licence Subscription is accompanied by a comprehensive support package, including access to our 24/7 Help Desk, a dedicated Stakeholder Engagement Specialist, virtual training; and, detailed documentation and instructional videos. A range of optional services are also available.

PEACE OF MIND

Engagement Hub applies the latest in cybersecurity technologies and is legislation and accessibility compliant.

 

TOOLS TO INFORM, GATHER FEEDBACK AND COLLABORATE

 

  • OVERVIEW

    OVERVIEW

    Introduce your stakeholders to your consultation with a summary of your project including an image or video. Determine if your project is public, viewable by all, or private, by invitation only.
  • Latest News

    LATEST NEWS

    Keep your stakeholders and community informed with project updates, media releases, opportunities and consultation outcomes. Include links and add attachments or images to maximise your impact.
  • Events

    EVENTS

    Notify and encourage your community to attend workshops, forums and events. This is a complete event registration system including stakeholder electronic diary integration!
  • DOCUMENT LIBRARY

    Include support information, relevant plans, documents, spreadsheets and presentations in a simple categorised filing system. The Library makes it so easy for your stakeholders to navigate a lot of information.
  • Submission

    SUBMISSION

    Anyone can quickly complete an online submission, including attachments.
  • Surveys

    SURVEYS

    Our flexible survey tool enables unlimited surveys and feedback forms with a range of question types including a WYSIWYG. Stakeholders can save draft surveys prior to submission.
  • Frequently Asked Questions

    FREQUENTLY ASKED QUESTIONS

    Use Frequently Asked Questions on a project/consultation basis to efficiently and effectively manage commonly asked questions.
  • Quick Polls

    QUICK POLLS

    Polls make it easy for the community to assist you in prioritising options. Undertake text, image, video or audio polls.
  • Community Chat

    COMMUNITY CHAT

    Open up conversations with your stakeholders and community with our online forums. 
  • Interactive Mapping

    INTERACTIVE MAPPING

    Enable the community to pin feedbacks/ideas and respond to comments on the interactive map! Other community members can like, dislike and respond.
  • Who's Listening

    INTERACTIVE IMAGE/PDF

    Perfect for concept plans - your stakeholders can comment directly on your image or .pdf! Other community members can like, dislike and respond.
  • Project Link

    PROJECT LINKS

    The Project Links enables you to provide a list of relevant external websites.
  • Idea & Extended Idea Wall

    IDEAS & EXTENDED IDEAS WALL

    Creative tools for your stakeholders to pitch ideas and share their stories with community members voting up/down or replying. 
  • PROJECT BANNERS

    PROJECT BANNERS

    As they say – an image speaks a thousand words! Create unique banners and sliders for each project. Project Banners are also a great way to reinforce your key messaging.
  • Photo Gallery

    PHOTO GALLERY

    Get greater cut through for your engagements and consultations by developing a suite of images. Your stakeholders can browse the gallery of images for information and insight.
  • Timeline

    TIMELINE

    Publicly display your engagement process and other key project dates. This allows your stakeholders to have the complete picture of the process and where they can get involved!
  • Set Widget Name

    CUSTOMISE WIDGETS

    On project-by-project basis you can determine the title and position of each Widget on the front-end of your portal so you can completely customise the language and labelling to your audience.
  • Other Information

    OTHER INFORMATION

    Other Information is a wonderfully flexible widget which allows you to embed source code or iframes for Twitter, Mailchimp, Facebook, Slideshare and many more.
  • Background

    BACKGROUND

    Provide your stakeholders with the complete background and history of the project or program you are engaging on, so they can make informed decisions and comments.
  • Video Gallery

    VIDEO GALLERY

    Maximise the information sharing and collection by using video – embed YouTube and Vimeo videos for greater impact. This is a great introduction tool for your projects also!