If you are working in a private or government organisation you may have recognised the value and need for stakeholder engagement software. With so much on the market, how do you select the right online engagement platform for your organisation?
Read here our top questions you need to ask when selecting stakeholder engagement software.
Engagement Hub is one such all-in-one stakeholder and community engagement and management tool that is being utilised by leading organisations due to its wide range of features and cost-effectiveness.
Some of the questions we are asked when potential clients contact Engagement Hub are set out below.
#1 What kind of engagements, collaborations and consultations is Engagement Hub used for?
Engagement Hub is a high-level community and stakeholder engagement software or platform that is being used across the organizations for various purposes. Some of them (but not restricted to) include:
- Legislation and Policy Reviews
- Industry and Professional Membership Engagement
- Place-Making, Urban Design, and Strategic Planning
- Major Infrastructure and Transport
- Committee and Volunteer Management
- Citizen Panels and Community Reference Groups
- Student and Youth Engagement
- Property Development
- Environmental including Coastal Hazard, Flooding and EEC
- Park and Recreation Upgrades and Developments
- Participatory Budgeting
- Employee Engagement
- Market and Consumer Research
#2 Is it Engagement Hub suitable for internal (private) communications also?
Engagement Hub has the option to switch between private and public for each project, so it is completely secure to use it for internal and confidential engagements with your citizen panels, employees and other stakeholders.
#3 Which stakeholders groups is Engagement Hub currently used for?
You can use Engagement Hub to interact with a diverse range of stakeholder groups. Currently, our clients use the software to engage with:
- Community members
- Citizen Panels and Community Reference Groups
- Project Partners
- Industry Groups
- Employees
- Clients
- Members
- Sponsors & Partners
- Board of Directors
- Remote and Mobile Employees
- Students & Parents
- And more
#4 Will I get assistance to help me figure out how Engagement Hub works?
Absolutely! Our team of stakeholder engagement strategists with our support team at Engagement Hub are available to offer you an online demonstration at any time you want. In fact, we also have a demonstration website where you can explore the entire dashboard and see how the platform works. Just connect with us to obtain access.
Two levels of support are offered to all clients: the standard support package or white-glove service package.
#5 What security and safety features does Engagement Hub offer?
Engagement Hub complies with Web Content Accessibility Guidelines (WCAG) 2.0 and is securely hosted at our data centre in Sydney, Australia.
Some of the key security features include:
- User Authentication
- SSL/TLS Encryption
- Firewall
- Account Sign In and Data Encryption
- Role-Based Access Control
- Isolated Testing
- Advanced Security Patches
So, what are you waiting for? Make your community management tasks easier and more secure with our enterprise-level, secure proprietary SaaS.
#6 What makes Engagement Hub different to other platforms?
Engagement Hub is the only platform that includes a built-in stakeholder relationship management tool. This tool allows you to capture every interaction with your individual stakeholders (online and offline), communicate directly with them and produce instant reports. Click to explore more features: https://engagementhub.com.au/stakeholder-relationship-management
Engagement Hub is founded and run by community and stakeholder engagement specialists. As we’re actively out engaging too – we know what you need and develop tools and features even before you know you need them!
Finally, we’re very passionate about supporting our clients. When you come on board with Engagement Hub, you get the support of a dedicated engagement specialist to help you with the platform and also to optimise your engagement. We love client feedback and are continually developing the software based on suggestions from clients and our specialists in the field.
Contact us for a detailed proposal, a high-level competitor analysis and/or book a demo to organize an online screen share and discussion of your objectives, or to explore the features in detail on our Engagement Hub demonstration site.
