STAKEHOLDER RELATIONSHIP MANAGEMENT

Know and understand your community with our completely integrated Stakeholder Relationship Management tool

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THE ONLY GLOBALLY AVAILABLE ONLINE ENGAGEMENT PLATFORM WITH BUILT-IN SRM

 

Stakeholder Relationship Management (SRM) tool is completely integrated into your Engagement Hub platform and is included in your standard subscription.

Designed to reduce your administration time, the SRM tool streamlines processes and captures all your online and offline engagement data in one place.

The SRM tool allows you to effectively and efficiently communicate and report the results of your online and offline stakeholder engagements.

Unique user profiles enable you to understand your stakeholders and quickly reference their participation including comments, conversations, demographic and social media information.

The SRM Tool has so many great benefits! Start engaging with your stakeholders and community today:

  • OFFLINE ENGAGEMENT

    Your offline engagement activities can now be captured within Engagement Hub too. That means, comprehensive reports on both online and offline activities, in one click!
  • USER PROFILES

    Know your stakeholders better than ever before with the new user profiles including a user’s complete history of participation, conversations, comments and more through the history tab.
  • CUSTOM CORRESPONDENCE

    Send customised emails to your stakeholders, individually or in bulk. All correspondence is recorded in the system, reducing admin and driving increased participation.
  • NEWSLETTER

    Keep your community and stakeholder engaged with updates, encourage participation and announce developments or opportunities to input into your projects through the custom newsletter function.