Why Choose Engagement Hub?
Consultation Tools
Engagement Hub leads the field with 38 feedback and information tools available to use on each project such as surveys, budget simulators, interactive images and advanced mapping etc.
Stakeholder Mgmt
Engagement Hub is the only software on the market to include a full stakeholder management system (SRM) as standard. Other platforms include a limited participant list only.
Analytics & Reports
Offering over 40 different reports - get in-depth insights into your engagement and download editable reports in just one click. Customise your reporting to view the stats you need.
Support & Advice
Experience world-class support with our 24/7 helpline, online knowledge centre plus your own dedicated engagement specialist available to you each month for support and training.
Save time comparing
Request a copy of our detailed 3-page analysis of the major engagement platforms comparing the features, tools, functionality, support, reporting and security.
features unique to Engagement hub
Engagement Hub offers 38 tools such as surveys, budgeting, interactive images and mapping on each project with regular new deployments and enhancements each month.
Be at the leading edge of engagement by choosing a provider committed to cutting-edge technology.
Engagement Hub is the only software on the planet to combine both engagement tools and a complete SRM system,
No need for messy integrations or costly extra software – use your Engagement Hub platform to record all offline and online engagement.
Upload databases, offline calls/documents, build stakeholder profiles and segments, assign tasks to your team and send email newsletters – all within the software.
Unlike other software, we don’t charge extra for private projects and on our standard license you can have unlimited projects and users/administrators.
There are no extras for connecting external software as everything is within the platform.
We are the only engagement platform to be fully owned and hosted in Australia.
With our data centre and head office in Sydney and support staff across Australia, you can be assured of your data security and being up to date on all legislation and compliances.
We are the only software to provide a 24/7 helpline, an online knowledge centre with over 200 articles, videos and guides plus a dedicated engagement specialist available to you each month for training, support and site reviews.
Our team of engagement professionals understand your needs and are there to assist you building projects, designing your platform and maximising the use of the SRM and in-depth reporting tools.
Linda Macdonald, NHVR (Australian Federal Government) says ““The support we receive is outstanding. I’ve had extensive experience working with online tools, and Engagement Hub’s customer service is second to none. Whenever we’ve submitted a ticket to the helpdesk, they reply within 24 hours, and always correctly interpret just what we need and implement it quickly.”
Other platforms offer limited reporting options for viewing and extracting data.
Engagement Hub offers extensive reporting including over 20 single-click reports, rich real-time analytics, data visualisations and exports.
In addition, our text analysis tool enables you to see issues and trends across your platform and by individual projects and helps you turn qualitative data instantly into easily-reportable quantitative. data.
No other platform allows you to control what projects and the access level your project administrators have.
Ease the burden on your team by providing defined access to projects and data across your organisation.
Use workflow task management to assign tasks across your administrators and follow up on deadlines.
For example, set tasks to update project information or review before it goes live.
Unlike other engagement platforms, Engagement Hub does not stand still. Through collaboration with our clients and adapting to emerging technologies, our software is constantly evolving with frequent new features and tools deployed each month.
Our team are experts at upgrading clients to Engagement Hub – bringing over your previous consultation and participants lists. The process is so seamless you can transition your existing platform’s URL with no downtime to your stakeholders.
For example, one of the largest Local Governments in Australia, City of Cumberland, moved over to Engagement Hub transferring over 800 projects and thousands of stakeholders and were “blown away” by the functionality offered within our software.
trusted by governments, corporates & not-for-profits
Working across various sectors, we are proud to support clients across Australia and globally in more than 5 million engagements. Contact us for a list of clients in your sector.
built-in SRM
With 38 consultation tools to select from, your own suite of communication tools and a complete stakeholder management system (SRM) built in – Engagement Hub is the only complete engagement solution.
Upload databases, log offline calls and information, build segments, send tasks to your team and communicate directly by email newsletters - all within the software.
What our clients say
Hear what our clients are saying about the software.
Highly recommend
all our engagement in one place
Find out more
If you're comparing online engagement platforms, request a copy of our detailed comparison table or contact us for more details about how Engagement Hub can transform your engagement and stakeholder management.