Our clients use the Engagement Hub platform for many different purposes.
Some examples of the types of projects our clients are engaging on include:
Engagement Hub offers the flexibility of public and private projects, so it is perfect for internal or closed group engagement.
A number of our current clients use Engagement Hub exclusively for internal engagement.
The survey widget is perfect for measuring your staff engagement levels and understanding key issues within your organisation.
Because Engagement Hub is so cost effective, you can run the survey as regularly as needed for more timely tracking and reporting.
Engagement Hub is used to engage a great diversity of audiences. Some examples of the audiences our clients engage with are:
The Engagement Hub team would be delighted to do an online demonstration at a time that suits you. CONTACT US to arrange a time.
We have a great DEMONSTRATION SITE which allows you to see how the software platform will work for your needs.
Just CONTACT US and we will also provide you with the administrator login details, so you can explore how easy the dashboard is!
Our amazing development team have developed Engagement Hub to be incredibly easy to navigate and documentation/videos are available to assist clients in establishing their portals. However, our team our available to set up your portal including branding, creation of registration form, default pages and imagery. This attracts a modest additional cost and is completed within three business days
You can start engaging today!
Once you have completed this ONLINE FORM to get started, your site will be activated within 4 hours, but usually much sooner!
Then you are ready to start branding your site and setting up your first project! If you would like the Engagement Hub Team to do the set-up for you, we are happy to oblige and can usually do this within a few working days. Contact us for more detail.
Most of our clients are able to begin engaging with their new Engagement Hub site within one week.
Yes. Once you have successfully subscribed or registered a trial account, we will email you a user manual which includes a cheat sheet. We also have a suite of instructional videos for each aspect of the software.
Yes, Engagement Hub allows you to make your project either public or private. If you choose a project to be private, only people you invite to participate will be able to see the project. Public projects are available to everyone.
Yes, the logo, images and colours are all able to be determined by you to brand the site and create seamless integration with your existing website.
Yes, you can use your own URL. Enter your desired URL into the form and once your site has been activated, our team will email you the requirements for DNS configurations. The process is simple and it won't be long and you will be engaging from your own URL.
No, our licencing (subscription) is per organisation with unlimited project administrators.
Any organisation is entitled to trial the site for 30 days to ensure it meets their needs. The trial period is only for your own internal testing and not for 'live' consultations. We encourage all potential clients to contact us to discuss their objectives.
No, the platform is 100% securely hosted in the cloud from our data centre based in Sydney, Australia. Engagement Hub uses Juniper Powered networks and Dell Enterprise servers.
Engagement Hub is securely hosted in our Sydney, Australia data centre.
Some key features:
Contact us for a copy of our Security and Compliance Statement.
Yes. Throughout software development of the platform and in post QA testing we ensure WCAG is met.
Accessibility and Language
Yes, the platform uses Google Translate for your visitors to read the content in their native language. There are more than 100 languages for your visitors to select from. Additionally, your portal can be set up in your preferred language.
Engagement Hub has an excellent built-in profanity filter and offers three levels of moderation:
Engagement Hub is dynamic. While the core functionality of Engagement Hub doesn’t change, to ensure you have access to the latest tools and trends, we are continually developing Engagement Hub.
Our Development Team have recently deployed Engagement Hub v4.1 in August 2018. The majority of development for the past two years is client driven – yes, we have amazing clients!
We are committed to ongoing R&D investment and encourage our clients to also share their wish lists! Our development team work really hard to make our clients ideas a reality for the benefit of all clients.
The Engagement Hub Team are committed to keeping the platform at the cutting edge of online engagement. We are very responsive to our client's suggestions and needs.
Engagement Hub was founded from an identified need for cost-effective online engagement. The Engagement Hub Team is committed to ensuring that price is not a limiting factor to authentic engagement.
Engagement Hub is available to you for a one-off project, limited annual subscription or an unlimited annual subscription.
Contact us today for a copy of the pricing schedule. You will be surprised at the affordability!
Our pricing structure is available on a one-off project basis, monthly or annual subscription basis. We also offer three year subscriptions at a substantial discount.
24/7 support is provided through our online ticketing system.
Our SLA is 4 hours.
We are passionate about our clients achieving successful outcomes so we provide ongoing support through a variety of means including:
For more information on the support we provide and our Premium Support Packages, please contact us.
We have developed the software to be as user friendly as possible and provide a detailed (with many screenshots) User Manual to all clients. Instructional videos are also provided. Clients also receive an allocated number of virtual training hours per quarter based on subscription level.
Additionally, we host subscriber user group and information sessions, at no cost throughout globally on designated dates.
Please contact us for a quote for in-house training.
Despite the platform being incredibly easy to use, we understand time and resourcing constraints are real, therefore we offer the following services to Engagement Hub clients at a very affordable flat rate:
Our consultancy arm provides full service stakeholder and community engagement services.