Our clients use the platform in a diversity of ways. Some examples include:
In the short time since we launched in early 2016, Engagement Hub has been embraced by a wide variety of organisations across many industry sectors. Some of these sectors include:
Engagement Hub offers the flexibility of public and private projects, so it is perfect for internal or closed group engagement.
A number of our current clients use Engagement Hub exclusively for internal engagement.
The survey widget is perfect for measuring your staff engagement levels and understanding key issues within your organisation.
Because Engagement Hub is so cost effective, you can run the survey as regularly as needed for more timely tracking and reporting.
Yes, we would be delighted to assist you to set up your site. Our team will undertake the branding, creation of registration form, default pages and imagery. This attracts a modest additional cost and is completed within three business days
Most of our clients are able to begin engaging with their new Engagement Hub site within one week.
Yes. Once you have successfully subscribed or registered a trial account, we will email you a user manual which includes a cheat sheet. We also have a suite of instructional videos for each aspect of the software.
Yes, Engagement Hub allows you to make your project either public or private. If you choose a project to be private, only people you invite to participate will be able to see the project. Public projects are available to everyone.
Yes, the logo, images and colours are all able to be determined by you to brand the site and create seamless integration with your existing website.
Yes, you can use your own URL. Our team will require access to your domain DNS to configure.
No, our licencing (subscription) is per organisation with unlimited project administrators.
No, the platform is 100% securely hosted in the cloud from our data centres based in Sydney, Australia. Engagement Hub uses Juniper Powered networks and Dell Enterprise servers.
Engagement Hub is securely hosted in our Sydney, Australia data centre.
Some key features:
Contact us for a copy of our Security and Compliance Statement.
Yes. Throughout the development of the platform and in post testing we ensured these requirements were met.
Accessibility and Language
Yes, the platform using Google Translate for your visitors to read the content in the native language. Additionally, your portal can be set up in your preferred language.
Engagement Hub has an excellent built-in profanity filter and offers three levels of moderation:
Engagement Hub is dynamic. While the core functionality of Engagement Hub doesn’t change, to ensure you have access to the latest tools and trends, we are continually developing Engagement Hub.
Our Development Team have recently deployed Engagement Hub v2.01 in August 2017. This update is a 100% client driven idea – yes … we have amazing clients!
We are committed to ongoing R&D investment and encourage our clients to also share their wish lists! Our development team work really hard to make our clients ideas a reality for the benefit of all clients.
Prior to the deployment of the platform in March 2016, we liaised with many other community and stakeholder engagement practitioners and our consultancy clients, and have developed a pricing structure to respond to different organisational needs and sizes.
The platform is very affordable with organisations across government, corporate and the not-for-profit sector using it.
Contact us today for a copy of the pricing schedule. You will be surprised at the affordability!
Our pricing structure is available on a monthly or annual subscription basis. We also offer three year subscriptions at a substantial discount.
24/7 support is provided through our online ticketing system.
We usually respond pretty quickly, but we guarantee a response within 24 hours, Monday – Friday 10am – 6pm GMT+10 time
We are passionate about our clients achieving successful outcomes so we provide ongoing support through:
For more information on the support we provide, please visit Support and Advice.
We have developed the software to be as user friendly as possible and provide a detailed (with many screenshots) User Manual to all clients. Instructional videos are also provided.
Additionally, we host subscriber user group and information sessions, at no cost throughout Australia and New Zealand on designated dates.
Should you require in-house training, we would be delighted to provide a quote to satisfy your needs!
Despite the platform being incredibly easy to use, we understand time constraints of our clients, therefore offer the following services to Engagement Hub clients at a very affordable flat rate.
Our consultancy arm provides full service stakeholder engagement services.